Refund and Return policy

All claims must be made to our customer service department within Three (3) days of delivery. We request that the damaged items received be returned to us with original manufacturer's/supplier’s packing. We will reship the damaged items at no additional shipping charges.  We will refund if  the items are not available.


To request a return, contact our Customer Satisfaction Center at customerservice@kesargrocery.com. Please provide the following information in your email: customer name, order number, product name(product description) in question, and the nature of the problem. Customer would be contacted with return authorization and notify further process.

Refund would be processed and reflected on your account in 3-5 business days. Please email us in case you don’t see the refund in stated period and we will look into it.